What data will be permanently deleted?

Once your deletion request is verified and processed, the following information will be completely and permanently erased from our production databases within 30 days:

• Identity & Profile Details: Your full name, registered email address, mobile phone number, profile photo, and security credentials.
• Addresses & Geolocation: All saved delivery addresses, GPS coordinates, pinned locations, and contact person details.
• Shopping History & Lists: Shopping cart items, wishlist records, past order logs, product reviews, and browsing activity.
• Wallet & Payment Tokens: Tokenized payment identifiers, saved UPI handles, promotional vouchers, discount codes, and referral bonuses.
• Device & Session Tokens: Firebase Cloud Messaging (FCM) push tokens, session authentication tokens, and device identifiers.

Data Retention & Legal Compliance

Certain minimal transactional data may be temporarily retained strictly to comply with Indian statutory laws, taxation requirements, and fraud prevention:

• Tax & Accounting Records: Completed order tax invoices are retained for the legally mandated period under GST and financial reporting laws (up to 180 days), after which they are permanently purged.
• Strict Privacy Isolation: Any retained legal data is isolated, encrypted, restricted to compliance officers only, and will never be used for commercial, advertising, or profiling purposes.

Ways to Request Account Deletion