1. What is Alifeo?
Alifeo is India’s Metal Art Brand, offering handcrafted decor and gifting items made from premium brass, steel, and copper. Every piece reflects Indian craftsmanship blended with modern aesthetics.
2. Are Alifeo products handmade?
Yes, all our products are handcrafted by skilled Indian artisans. Each item is uniquely made with precision, care, and tradition.
3. Where are Alifeo products made?
Our products are proudly made in India, mainly in Moradabad — a city known for its excellence in brass and metal craftsmanship.
4. Is Cash on Delivery (COD) available?
Yes, we offer both Cash on Delivery and secure prepaid options across India.
5. How long does delivery take?
For orders within India, delivery usually takes 4–7 working days. International delivery timelines vary by country and will be shared during checkout.
6. Do you ship internationally?
Yes, we deliver worldwide. You can place your order from any country directly through our website. International shipping charges and delivery times apply based on your location.
7. Can I return or exchange a product?
Yes, if you receive a damaged or incorrect product, you can request a return or replacement within 5 days of delivery. Please refer to our Return Policy for full details.
8. Are these products durable for regular use?
Absolutely. Our metal products are designed for long-term use. Keep them away from moisture and clean with a dry cloth to maintain their shine and quality.
9. How can I contact customer support?
You can reach our team via WhatsApp or email. Visit the Contact Us page for details or use the support option in our app.
10. Where can I buy Alifeo products?
You can shop exclusively on the Alifeo App (Android) and our official website: www.alifeo.in & www.alifeo.com
11. Do you offer bulk or wholesale orders?
Yes, we offer bulk products for events, corporate gifting, retailers, and interior projects.
For bulk pricing and custom requirements, please contact our team via WhatsApp or email through the Contact Us page or the Alifeo App.